[29.01 Bug Solved] Railings not saved when plan is loaded

Dear users,

Since September, some of you have been reporting this problem to us:

the railings modelled around hoppers are not saved.

They disappear when you close/reopen your plan.

Staircase railings are not affected by this problem.

We would like to inform you that this problem was successfully resolved on January 29, 2024 at 4pm.

From now on, all types of railings will no longer disappear when the plan is saved or reopened.

Reminder: to create a railing on the hopper :

- place yourself in 2D view

- select the hopper boundary

- and activate the railing in its parameters

Its 2D representation changes and its 3D representation appears.

We understand how frustrating these situations can be, and would like to offer our sincerest apologies for any inconvenience caused.

Thank you for your loyalty, and we wish you every success with your artistic projects via our platform.

The Kazaplan team