[Message] The plan is not loaded

Hello,

Have you encountered an error loading your plan? Your web browser is probably not up to date.

Don't worry, just update your browser to open your map.

What should I do if this information box appears when I open a map?

To solve the problem, please follow these steps:

1. Use the Google Chrome browser (up-to-date version).

👉 To check your current version of Chrome: Click Help > About Chrome.

2. Log out and log back in to have an active session.

You should no longer encounter any problems when opening a plan.

Don't hesitate to contact support if the problem recurs despite this check.

Good luck with your projects

The Kazaplan team