Bugs & technical advices

Technical issues

• Minimum performance requirements
• Clearing your BROWSER CACHE
• Sending your browser's console
• [2022.02] Removing worktops, skirting boards and sides from kitchen units
• [23.03 Current bug] Blank page after loading an URL
• [Tip] Analysing your console

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Error message

• [Message] You have been disconnected
• [Message] The plan is not loaded
• [Message] Your plan is not saved
• [20.12 Current bug] Your browser does not support WEBGL
• [Tip] You cannot open this plan

Current bugs

• [2023.11] Plan Access Issue - Update and Resolution in Progress
• [2023.09] Missing walls around hoppers

Bugs solved

• [2024.06] KOZIKAZA- Email Deliverability Problem for the Plans Sharing Feature
• [2024/10/21 - Bug Resolved] - Payment problem when buying credits
• [2024.08- Resolved] Problem synchronising accounts between Kazaplan and Kozikaza
• [06/2024 -Resolved] The ‘Print’ button is missing
• [2024.05] Problem displaying customisable shapes in HQ renders & Temporary solution
• [04/2024 -Bug Resolved] The link to the 360° viewer is regressed.

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