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  2. Bugs & technical advices

Bugs & technical advices

Are you having technical questions about your plan?

Technical issues

  • Minimum performance requirements
  • Clearing your BROWSER CACHE
  • Sending your browser's console
  • [2022.02] Removing worktops, skirting boards and sides from kitchen units
  • [23.03 Current bug] Blank page after loading an URL
  • [Tip] Analysing your console
See all 10 articles

Error message

  • [Message] You have been disconnected
  • [Message] The plan is not loaded
  • [Message] Your plan is not saved
  • [20.12 Current bug] Your browser does not support WEBGL
  • [Tip] You cannot open this plan

Current bugs

  • [2023.11] Plan Access Issue - Update and Resolution in Progress
  • [2023.09] Missing walls around hoppers

Bugs solved

  • [2024.06] KOZIKAZA- Email Deliverability Problem for the Plans Sharing Feature
  • [2024/10/21 - Bug Resolved] - Payment problem when buying credits
  • [2024.08- Resolved] Problem synchronising accounts between Kazaplan and Kozikaza
  • [06/2024 -Resolved] The ‘Print’ button is missing
  • [2024.05] Problem displaying customisable shapes in HQ renders & Temporary solution
  • [04/2024 -Bug Resolved] The link to the 360° viewer is regressed.
See all 20 articles